Shipping   Orologi & Dintorni ships worldwide with DHL – the package is insured against theft and accidental damage until its destination. When you receive your order, we kindly ask you to thoroughly check the package before signing the delivery confirmation. Our packages are carefully wrapped with “Orologi & Dintorni.com” tape. If the package seems tampered with, or if the tape is broken, you are kindly requested to sign conditionally the delivery confirmation, or to refuse it. In the event of a non-authorized signature or evidence of tampering, please immediately inform the carrier and contact us at customerservice@lorologiedintorni.com. All our clients placing an order are performing a business relation with Orologi & Dintorni and are therefore engaged to accept the delivery of their package. If the package is not delivered for reasons attributable to the client (wrong address, recipient constantly unavailable, wrong telephone number, etc.), or if the client refuses the delivery, the shipping fee and any customs fee will deducted from the refund due.   Shipping times
All our items are are available for immediate delivery and will be shipped within 2 working days from the payment confirmation. Orders and payments received during the weekend will be processed from the following Tuesday morning. Estimated shipping times:   Orologi & Dintorni is not accountable for any delay due to customs operations and controls, or to circumstances beyond our control.   TVA- Taxes – Duties – Related charges For ours European Union Customers, the merchandise is shipped with invoice, and all the prices include the Italian TVA. Our European clients won't need to pay any further tax or customs duty – the reported price will be the final price of the item(s). Our products are intended for the end user. An end user is a natural person buying for reasons outside his/her activity or job

Payment   The payments accepted are:
- Paypal
- Bank wire transfer   PayPal
By choosing the PAYPAL payment option, you can directly pay with your PayPal account. Orologi & Dintorni reserves the right to ship the merchandise only to the address reported on the verified PayPal account.   Bank Wire Transfer
If you choose to pay with a Bank Transfer, you will receive a confirmation mail with our bank data. In the meanwhile, your purchase is set aside, waiting for the confirmation of your payment. The customer has to send us a copy of the payment by e-mail within 72 hours from the reception of the order confirmation. If Orologi & Dintorni hasn't received the proof of payment beyond this time, the order will be cancelled and in addition to relist the item, we will be forced to open an ebay unpaid item dispute .When the transfer is confirmed on our bank account we will ship the item.

Authenticity & Warranty   All the watches, jewelry and accessories sold on “Orologi & Dintorni” are 100% original, the very same items you would get at an authorized reseller. Despite us not being an authorized reseller of the brands we carry, all of our items come from authorized stores and are thoroughly inspected at our warehouses to check their quality and authenticity. Each item comes in its original packaging, with instructions manual, serial number and official warranty of the authorized reseller. All the new luxury watches, jewelry and accessories have 2 - and sometimes 5 – years of official warranty by the authorized retailer, stamped and dated the day of your payment. The warranty is valid worldwide: in case of any problem with the item within the warranty terms, you will just need to go to the closest authorized reseller with the warranty to access the reparation service. You can check online our reliability and reputation, we are Top Sellers on eBay with over 13,000 positive feedback. Moreover, we are “Trust seller” on Chrono24, one of the most prestigious and reliable luxury watches online stores

Return Policy   If for any reason you are not happy with your purchase, you can return your unworn items within 14 days from the delivery.   Return Instructions To request a return authorization, you have to send a request. Please quote the references of the items you want to return. The return has to be carried out by the carrier reported in the e-mail by Orologi & Dintorni. The shipping must be insured for the whole price paid for the purchase. The shipping is at the customer's expense. The refund will be processed after the reception, verification and acceptance of the returned item. The refund will be returned on the original account. The returned item must be mailed within 14 days from the delivery of the order.   Terms and conditions Every item must be returned with all the original labels, packaging and accessories received with the order. Orologi & Dintorni reserves the right to refuse unauthorized returns, returns made with different carriers than the one reported on the e-mail with the return instructions, or non standard to the conditions. In these cases, the merchandise will be returned to sender, to the address of the original delivery.   Attention! For returns with refund requests, the shipment and any eventual import fees are at the client’s expense. Fees will be deducted from the final refund.

About Us   Orologi & Dintorni is one of the main online retailers of luxury watches, jewelry and accessories. Our aim is to provide our customers with the best items at great prices. We made our debut on the Internet back in 2007, with a store on eBay. For several years we operated on eBay only, with a great success proven by our 13,000+ positive feedback and thousands of satisfied customers all over the world. This achievement convinced us to make our own e-commerce website. Since the official launch in 2010, we work hard to make your shopping on Orologi & Dintorni a pleasant and satisfying experience, while keeping it simple and secure. We don't “steal” pictures around the Internet to portray our merchandise, as we have the professional photographers of our laboratory constantly at work to provide detailed photos of the items. Every single item on sale in our site is ready for shipping and physically available in our warehouse: bought, paid, mailed! What you see in the pictures is exactly what you will get. The photos are ©Orologi & Dintorni copyrighted, it's forbidden to publish them without our consent! The exponential growth of our worldwide customers portfolio, besides proving the high quality of our work, stimulates us to work every day to make shopping online on Orologi & Dintorni an even more convenient, simple, secure and satisfying experience.