Shipping: All packages are shipped out daily M-F. Most are dispatched within 1-2 business days of payment. Shipping methods are determined by weight, size, cost, and location. Most packages will be delivered within 2-6 business days. Please contact us if you have questions. 14 day hassle free returns: We strive to describe and photograph all of our items accurately. We want you to be happy with your purchase, but in the event that we made a mistake please contact us if you have any concerns. Buyer pays return shipping fees. About us: Biltmorelux has over 30 years of knowledge and expertise in Jewelry/Antiques/Fashion and luxury goods. We offer beautiful name brand crystal, turquoise jewelry, watches, handbags, sculptures, and paintings. Please view all of our listings to see what is new this week.