Hours All questions should be made well prior to an auction’s end. Our office is open Mon – Fri from 9:00a to 5:00p CST with the exception of holidays. Messages received outside of these hours may not be responded to prior to the end of an auction. Condition Guide Pristine – Items in “like new” condition with no signs of wear or damage. Likely used rarely, if ever. Very Fine – Items with minimal wear respective of age likely to have been used on occasion, but not daily. Fine – Items that show signs of regular wear which may include light scratches, minimal dents, or tarnish. Good – Items have noticeable wear consistent with frequent use including deeper scratches, dents, warping, or tarnish. Fair – Items with highly visible wear or damage. These items may be in need of repair and are being sold as is.  We do our best to describe all imperfections but rely heavily on photographs to convey the bulk of condition information. Measurements, unless stated by manufacturer's certification, are best estimates based on the use of in house measuring gauges and scales. All measurements should be considered approximate, especially those concerning gem sizes and cttw. As such, discrepancies in regards to these measurements are not considered valid reasons for returns unless outside the standard error of measurement. We do not guarantee colors will be precisely as depicted as lighting differences and monitor settings can significantly alter the apparent color of an item. We do not guarantee watches keep accurate time as most watches we sell are mechanical and prone to variations in their timekeeping accuracy as they age. Other Most of our items are sold at no reserve. We do not make Buy It Now offers, but are always willing to entertain exceptional offers from interested buyers.