Are Your Items Authentic? Yes. Everything we sell is authentic. We?ve been in business for almost 30 years, and have dealt with many of the brands of watches made in that time. We are registered with the Better Business Bureau and the Jewelers Board of Trade. We inspect every item for authenticity and operation and guarantee the authenticity. With well over 100,000 watches sold online and countless watches sold at trade shows across the country, you can feel secure in the knowledge you are buying exactly what we advertise. How can you sell the watches at such low prices? We purchase our watches from closeouts, bankruptcies, and overstocks in very large quantities. We also save on the cost of our product by not paying a premium price for box and papers. Do your timepieces come with the original packaging and paperwork? We are not affiliated with any timepiece manufacturer's, so we can not offer the manufacturers warranty or paperwork. We ship our timepieces with the original box, if available. If we do not have the original box, we provide a quality unmarked box suitable for presenting as a gift. We provide printed instructions with most timepieces. Occasionally we will have the manufacturer's original manual and will include it with the timepiece. What is your return policy? We have done our best to accurately describe this item. If you are uncertain, please ask questions before purchasing this item. We will do our best to reply promptly, answer questions honestly, and to the best of our ability. Contact us directly through ebay messages or by phone at 602-278-5966.
For our online clients (US only): We offer a 30-day return policy on all jewelry and timepieces. If you are dissatisfied with your purchase for any reason within 30 days of purchase, Inventory Adjusters offers an exchange, a refund less a 10% restock fee, replacement, or full refund if the timepiece proves mechanically defective. Inventory Adjusters will determine the appropriate action upon receipt of the item. In order to be considered for a full refund, our tags must not have been removed from the item. For all returns, all links, boxes, and manuals must be included with the return. For our international, showroom, and trade show clients: All sales are final. Our warranty still applies, though. Why would you charge a restock fee? Because we offer our watches at such a deep discount and we provide free shipping, the restock fee mitigates our costs and allows us to continue to offer timepieces at a great discount. What about a warranty? We provide a two-year warranty through I